Step 2: Build a team and plan for listening to feedback

“Cities can be the engine of social equity and economic opportunity… That is why it is so important that we work together to build the capacity of mayors and all those concerned in planning and running sustainable cities.” 
- Ban Ki-Moon, South Korean politician, diplomat and former United Nations Secretary General42

Summary:

  • The relevant characteristics and key skills of a core team are defined.
  • Two models for the team are defined, depending on whether there is direct or supervisory engagement by local authority elected officials.
  • The core team and leadership begin building buy-in for the feedback loop process in the local authority (peer officials and bureaucratic staff), civil society and the public.
  • Six distinct roles and responsibilities for the core team are laid out.
  • The core team, once selected, narrows down the problem.
Footnotes
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